INTEGRATION OF ARTIFICIAL INTELLIGENCE INTO EMERGENCY DISPATCH SYSTEMS OF THE NATIONAL POLICE OF UKRAINE
DOI:
https://doi.org/10.32782/2311-8040/2025-2-5Keywords:
artificial intelligence, emergency dispatch system, National Police of Ukraine, machine learning algorithms, data security, resource optimizationAbstract
The difficult realities of our country today encourage us to rapidly integrate modern technologies. In the context of modern technological development, the use of artificial intelligence is becoming an important element in many areas, including law enforcement agencies and the emergency dispatch system. The emergency dispatch system is a critically important component of police work, as it directly affects the effectiveness of responding to emergencies. The National Police of Ukraine today uses traditional methods that involve human participation in the process of processing requests. The integration of artificial intelligence into the dispatch system of the National Police of Ukraine will not only increase the speed of processing requests, but also ensure more accurate resource allocation, optimizing decision-making in real time. Emergency dispatch of the National Police of Ukraine is an important link in ensuring the safety of citizens, therefore, research, improvement and integration of this system are considered a priority. This article examines changes in the technological sphere, as a result of which effective ways were found for the implementation of artificial intelligence, which can significantly improve the efficiency and accuracy of processing requests, reduce response time and increase the overall efficiency of law enforcement agencies. The article also examines successful examples of integrating artificial intelligence into emergency dispatching in other countries, which can become the basis for further developments in Ukraine. Ukraine, as a state experiencing war from the Russian Federation, understands the importance of adequate use of auxiliary defense forces in the form of artificial intelligence. When studying this issue, it turned out that this technology has been actively introduced into various industries in recent decades, and one of the most promising areas of its application is law enforcement agencies, in particular the emergency dispatching system. In Ukraine, the emergency dispatch system of the National Police currently operates on the basis of traditional technologies, however, the introduction of the latest innovations, in particular artificial intelligence, has the potential to significantly increase the efficiency of work and the speed of response to emergency situations. This study aims to study the possibilities of integrating artificial intelligence into the emergency dispatch system of the Ukrainian police, as well as to identify the main problems and barriers that may arise when implementing such technologies.
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